I just recently traveled from upstate New York to Denver, NC for a family celebration. On the way there, my F350 Super Duty 6.7 diesel lost power on the hills of Virginia. I was able make it to the campgorund(towing a fifth wheel trailer) and called the nearest Ford Dealership. Lucky for me, it was Mooresville Ford. This is a Thursday before Memorial Day weekend and I really needed the use of my truck. Brad( in service) got me right in and had it diagnosed within an hour. Luck was again on my side as they had the part in stock. It was repaired and I was on my way within two hours of my arrival. The mechanic that worked on my truck even came out and explained what he did. This is a testament to the service in this dealership by taking care of an out of towner on time of need. Too often, the service departments in dealerships get bad press. This is one dealership I would HIGHLY RECCOMEND!!!!!

Have been looking at new SUV's for nearly a year and test drove one at another dealership. I later reached out to that dealership and submitted a request via Ford's website for an Explorer with select options. Ron Scott contacted me quickly, found the exact car I wanted within 24 hours, and provided a good price upfront. We had a deal worked out well before 2 other dealerships even found the same car. Very happy with the overall experience at Mooresville Ford and especially with Ron. He even hugged after it was all done.

I can t explain how much I appreciate the TEAM that Mooresville Ford has! Phil, John Keyes and Michael Blank helped my wife and I out when we made our purchase of a new Focus. Mooresville Ford is one of few company s that put the customer first and look to fulfill their wants and needs. They have made a customer for life out of my wife and I. Anytime anyone asks me where we purchased our Ford or know of a good place to purchase, I will say without hesitation Mooresville Ford. Chett

We walked in with a simple request; a new wheel and tire. The lady is the parts department handled our request immediately, ordered the part and promised to call when it came in and did so. This lady is everything a customer service employee should be and based on that alone, we will definitely come back when we need to purchase another vehicle.