We walked in with a simple request; a new wheel and tire. The lady is the parts department handled our request immediately, ordered the part and promised to call when it came in and did so. This lady is everything a customer service employee should be and based on that alone, we will definitely come back when we need to purchase another vehicle.

I bought a 2014 F150 King Ranch - the best truck ever. Larry Cheek helped me and he was a fantastic customer advocate. I am about to buy another vehicle, I live about 100 miles away, and I am coming back to have Larry Cheek and Mooresville Fords sell me my vehicle.

I just recently traveled from upstate New York to Denver, NC for a family celebration. On the way there, my F350 Super Duty 6.7 diesel lost power on the hills of Virginia. I was able make it to the campgorund(towing a fifth wheel trailer) and called the nearest Ford Dealership. Lucky for me, it was Mooresville Ford. This is a Thursday before Memorial Day weekend and I really needed the use of my truck. Brad( in service) got me right in and had it diagnosed within an hour. Luck was again on my side as they had the part in stock. It was repaired and I was on my way within two hours of my arrival. The mechanic that worked on my truck even came out and explained what he did. This is a testament to the service in this dealership by taking care of an out of towner on time of need. Too often, the service departments in dealerships get bad press. This is one dealership I would HIGHLY RECCOMEND!!!!!

The service and parts people at Mooresville Ford are courteous and attentive. I took a car in for routine service on a Saturday and everything was done very promptly. The service writer was efficient and everyone was very friendly. I appreciated the service I received, and will not hesitate to make a return visit! Thank you.