We walked in with a simple request; a new wheel and tire. The lady is the parts department handled our request immediately, ordered the part and promised to call when it came in and did so. This lady is everything a customer service employee should be and based on that alone, we will definitely come back when we need to purchase another vehicle.

I recently traded in my 2011 explorer. My sales man was Wilbur. I've never had such great service when buying a vechile and this is my 3rd vehicle I bought. Wilbur makes you feel comfortable and he definitely puts his customers first. I highly recommend going to see Wilbur and Mooresville Ford if you are looking for a vehicle. This is the only place I will go for now on to get my vehicles. Thank you Wilbur for your great service!

Very pleased overall with our new Ford Fusion. We had purchased many Fords in the past and had gotten away from Ford. We were so glad to come back. The car was exactly what my husband was looking for and we were very very pleased with the nice young man that assisted our sale. Thank you again! Mrs. D Crisp

I just recently traveled from upstate New York to Denver, NC for a family celebration. On the way there, my F350 Super Duty 6.7 diesel lost power on the hills of Virginia. I was able make it to the campgorund(towing a fifth wheel trailer) and called the nearest Ford Dealership. Lucky for me, it was Mooresville Ford. This is a Thursday before Memorial Day weekend and I really needed the use of my truck. Brad( in service) got me right in and had it diagnosed within an hour. Luck was again on my side as they had the part in stock. It was repaired and I was on my way within two hours of my arrival. The mechanic that worked on my truck even came out and explained what he did. This is a testament to the service in this dealership by taking care of an out of towner on time of need. Too often, the service departments in dealerships get bad press. This is one dealership I would HIGHLY RECCOMEND!!!!!