We walked in with a simple request; a new wheel and tire. The lady is the parts department handled our request immediately, ordered the part and promised to call when it came in and did so. This lady is everything a customer service employee should be and based on that alone, we will definitely come back when we need to purchase another vehicle.

Been working with Doc for many years. Purchased 6 cars from him over time. Always very pleased how he treats me and my family and always finding us a good deal. I always look for Doc when I am there even for just a visit to say hello.

Recently I had an accident while traveling to my daughters from Pennsylvania to Charleston for Christmas. The next morning I took my vehicle to your dealership's collision center. I was a little unsure being in a different area and working with unfamiliar people. Scott assured me that he would do everything he could over the holiday season to get us back on the road. He did all he said and more even coming in when the collision center was normally closed.. The car was done quickly and the workmanship was excellent. This is by far the best service I have ever received at any dealership and Scott and his crew were superb. Thank You Einar Larson Lanse Pa.

Have been looking at new SUV's for nearly a year and test drove one at another dealership. I later reached out to that dealership and submitted a request via Ford's website for an Explorer with select options. Ron Scott contacted me quickly, found the exact car I wanted within 24 hours, and provided a good price upfront. We had a deal worked out well before 2 other dealerships even found the same car. Very happy with the overall experience at Mooresville Ford and especially with Ron. He even hugged after it was all done.