We walked in with a simple request; a new wheel and tire. The lady is the parts department handled our request immediately, ordered the part and promised to call when it came in and did so. This lady is everything a customer service employee should be and based on that alone, we will definitely come back when we need to purchase another vehicle.

I have never enjoyed buying new cars in the past but Ron Scott and John Keyes made the purchase of my new 2016 Explorer a very pleasant experience. They understood what I was looking for and offered me a very attractive price that I could accept without any bargaining on my part. They delivered my Explorer in a spotless condition and Ron took time to explain all the varied gadgets before I drove off. I had reason to go back to have two accessories that needed to be dealer installed and Ron made sure the shop took care of these installations in a timely manner while I waited. I also had a problem with DMV issuing a new license plate when I had actually transferred my old plate to my new car. I went back to Mooresville Ford and again John and Ron resolved this issue through Sue in the office in less than 4 hours. DMV made the error and Mooresville Ford efficiently resolved this issue. I would highly recommend this dealership to anyone looking for an enjoyable buying experience.

Recently I had an accident while traveling to my daughters from Pennsylvania to Charleston for Christmas. The next morning I took my vehicle to your dealership's collision center. I was a little unsure being in a different area and working with unfamiliar people. Scott assured me that he would do everything he could over the holiday season to get us back on the road. He did all he said and more even coming in when the collision center was normally closed.. The car was done quickly and the workmanship was excellent. This is by far the best service I have ever received at any dealership and Scott and his crew were superb. Thank You Einar Larson Lanse Pa.

I recently was a return customer to Mooresville Ford after I was in an accident and needed a new vehicle. I came in with somewhat low hopes, as I don't have a lot of credit and my score wasn't the greatest. I started working with Ron Scott to see if he could find me a new, manual transmission Focus at a deal I could afford. Ron spent a few days and countless hours to find the car I wanted at a deal I could afford. He absolutely went above and beyond, never pressuring me into anything, and always keeping a smile on my face. The whole Mooresville Ford team is excellent and I couldn't have gotten into this new car without them. A special thanks to Ron Scott for going above and beyond with his exceptional service. I will most definitely continue to be a return customer and will recommend Mooresville Ford to anyone in need of a new vehicle.