We walked in with a simple request; a new wheel and tire. The lady is the parts department handled our request immediately, ordered the part and promised to call when it came in and did so. This lady is everything a customer service employee should be and based on that alone, we will definitely come back when we need to purchase another vehicle.

Mooresville Ford is absolutely the best! We have purchased so many cars and trucks from them that I have lost count and would not even consider going anywhere else. Best sales staff ever - ask for Doug or Trevor!!!! We just purchased a 2016 Ford Escape and love it!!! The service department closes at 6 and I took my Ford Mustang there just a few minutes before they closed, but they took complete care of us. Five star rating is not enough - they are better than that!!!

Recently had my Wife's Focus at Mooresville Ford for a Door Latch Recall. This morning I stopped there due to a loose door panel. A sudden rush left me standing in a sea of about eight Customers without appointments. The Service Team promptly handled everyone in the order of our arrival. Amanda quickly looked up my Wife's previous visit, asked if I could wait a couple of minutes and asked for the car key. Literally, in less than ten minutes the loose door panel was repaired (at no cost) and I was on my way thanks to Amanda and the Techs at Mooresville Ford!

The folks in the Mooresville Ford parts department are very helpful and knowledgable and worked hard to help me find the correct parts for my car. The tire prices are comparable with other shops. All-in-all, a very pleasant business doing business with them! Max