2016 Buick ENCORE 4DR FWD Crossover
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Been working with Doc for many years. Purchased 6 cars from him over time. Always very pleased how he treats me and my family and always finding us a good deal. I always look for Doc when I am there even for just a visit to say hello.
I bought a 2014 F150 King Ranch - the best truck ever. Larry Cheek helped me and he was a fantastic customer advocate. I am about to buy another vehicle, I live about 100 miles away, and I am coming back to have Larry Cheek and Mooresville Fords sell me my vehicle.
I have never enjoyed buying new cars in the past but Ron Scott and John Keyes made the purchase of my new 2016 Explorer a very pleasant experience. They understood what I was looking for and offered me a very attractive price that I could accept without any bargaining on my part. They delivered my Explorer in a spotless condition and Ron took time to explain all the varied gadgets before I drove off. I had reason to go back to have two accessories that needed to be dealer installed and Ron made sure the shop took care of these installations in a timely manner while I waited. I also had a problem with DMV issuing a new license plate when I had actually transferred my old plate to my new car. I went back to Mooresville Ford and again John and Ron resolved this issue through Sue in the office in less than 4 hours. DMV made the error and Mooresville Ford efficiently resolved this issue. I would highly recommend this dealership to anyone looking for an enjoyable buying experience.
Recently had my Wife's Focus at Mooresville Ford for a Door Latch Recall. This morning I stopped there due to a loose door panel. A sudden rush left me standing in a sea of about eight Customers without appointments. The Service Team promptly handled everyone in the order of our arrival. Amanda quickly looked up my Wife's previous visit, asked if I could wait a couple of minutes and asked for the car key. Literally, in less than ten minutes the loose door panel was repaired (at no cost) and I was on my way thanks to Amanda and the Techs at Mooresville Ford!
Available for transfer from another Capital Group Dealership