2000 Kubota BX2380 4X4
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Have been looking at new SUV's for nearly a year and test drove one at another dealership. I later reached out to that dealership and submitted a request via Ford's website for an Explorer with select options. Ron Scott contacted me quickly, found the exact car I wanted within 24 hours, and provided a good price upfront. We had a deal worked out well before 2 other dealerships even found the same car. Very happy with the overall experience at Mooresville Ford and especially with Ron. He even hugged after it was all done.
We walked in with a simple request; a new wheel and tire. The lady is the parts department handled our request immediately, ordered the part and promised to call when it came in and did so. This lady is everything a customer service employee should be and based on that alone, we will definitely come back when we need to purchase another vehicle.
Been working with Doc for many years. Purchased 6 cars from him over time. Always very pleased how he treats me and my family and always finding us a good deal. I always look for Doc when I am there even for just a visit to say hello.
I just recently traveled from upstate New York to Denver, NC for a family celebration. On the way there, my F350 Super Duty 6.7 diesel lost power on the hills of Virginia. I was able make it to the campgorund(towing a fifth wheel trailer) and called the nearest Ford Dealership. Lucky for me, it was Mooresville Ford. This is a Thursday before Memorial Day weekend and I really needed the use of my truck. Brad( in service) got me right in and had it diagnosed within an hour. Luck was again on my side as they had the part in stock. It was repaired and I was on my way within two hours of my arrival. The mechanic that worked on my truck even came out and explained what he did. This is a testament to the service in this dealership by taking care of an out of towner on time of need. Too often, the service departments in dealerships get bad press. This is one dealership I would HIGHLY RECCOMEND!!!!!
Available for transfer from another Capital Group Dealership