2020 Ford F-150 Platinum Crew Cab Pickup
Please confirm the accuracy of the included equipment by calling us prior to purchase.
|Star White Metallic Tri-Coat|
|EcoBoost 3.5L V6 GTDi DOHC 24V Twin Turbocharged|
Recently had my Wife's Focus at Mooresville Ford for a Door Latch Recall. This morning I stopped there due to a loose door panel. A sudden rush left me standing in a sea of about eight Customers without appointments. The Service Team promptly handled everyone in the order of our arrival. Amanda quickly looked up my Wife's previous visit, asked if I could wait a couple of minutes and asked for the car key. Literally, in less than ten minutes the loose door panel was repaired (at no cost) and I was on my way thanks to Amanda and the Techs at Mooresville Ford!
I have never enjoyed buying new cars in the past but Ron Scott and John Keyes made the purchase of my new 2016 Explorer a very pleasant experience. They understood what I was looking for and offered me a very attractive price that I could accept without any bargaining on my part. They delivered my Explorer in a spotless condition and Ron took time to explain all the varied gadgets before I drove off. I had reason to go back to have two accessories that needed to be dealer installed and Ron made sure the shop took care of these installations in a timely manner while I waited. I also had a problem with DMV issuing a new license plate when I had actually transferred my old plate to my new car. I went back to Mooresville Ford and again John and Ron resolved this issue through Sue in the office in less than 4 hours. DMV made the error and Mooresville Ford efficiently resolved this issue. I would highly recommend this dealership to anyone looking for an enjoyable buying experience.
We walked in with a simple request; a new wheel and tire. The lady is the parts department handled our request immediately, ordered the part and promised to call when it came in and did so. This lady is everything a customer service employee should be and based on that alone, we will definitely come back when we need to purchase another vehicle.
I recently traded in my 2011 explorer. My sales man was Wilbur. I've never had such great service when buying a vechile and this is my 3rd vehicle I bought. Wilbur makes you feel comfortable and he definitely puts his customers first. I highly recommend going to see Wilbur and Mooresville Ford if you are looking for a vehicle. This is the only place I will go for now on to get my vehicles. Thank you Wilbur for your great service!
Mooresville Ford Price
Available for transfer from another Capital Group Dealership